Factory Insights & Stories

Real problems, real fixes, from my own projects.

MES super user guiding fellow operators on barcode scanning and exception handling on production floor.

Creating Confidence: Empowering Operators as Super Users

“Operators are the ones who use MES the most.So why do we treat them like afterthoughts during implementation?” Why Operator Confidence Matters A lot of MES projects focus on systems, specifications, and dashboards.But the reality on the shop floor is different. It’s the operators who: “Without their confidence, even the best MES logic will fail in practice.”

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MES manager interviewing a line operator at workstation, discussing process flow and barcode exceptions.

Interviewing SMEs Who Don’t Know They’re SMEs

“I needed process knowledge.But the people who had it… didn’t think it was their job to share.” The Hidden Challenge in MES Requirements Gathering In MES implementation, we often talk about data, logic, and integration.But one of the hardest parts has nothing to do with systems — it’s about people. Specifically: “How do you interview

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MES manager onboarding new team member at shop floor with MES screen in background.

From Zero to a Team: Building MES Capability from the Ground Up

“There was no MES department.No documentation.No handover.But we still had to deliver results — fast.” Starting from Scratch (Really) When I joined the company, there was no formal MES department.The previous staff had left. The system had been deployed, but much of the setup knowledge had walked out the door with them. What was left

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